Very Professional
Very Professional, made me feel cared for during uncertain time of Covid-19 Virus.
By Brenda
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
Very Professional, made me feel cared for during uncertain time of Covid-19 Virus.
By Brenda
Very efficient & user friendly
By Patient
Good scheduling service, and provided convenience for COVID-19 drive-thru testing.
By Patient
got excellent care and attention
By Betty
Everything was on point they explained everything where you would understanding what they were going to do
By Patient M.
Had the antibody test, left and was immediately called back to redo as something went wrong with sample Test was negative but I don’t trust that even the second test was done accurately.
By Patient
Response from BetterMed Urgent Care· Jun 17, 2020
Thanks for your comments. We would like to know more about your experience if you wouldn’t mind contacting us at [email protected]. We take feedback like this very seriously and appreciate your time.
Staff is very professional!
By Patient
They gave my son good service. My son recovered after the visit thanks to their care.
By Patient D.