Great experience with BetterMed
Great experience with BetterMed! They are very efficient and very professional. Results came out in a timely manner! Pleased with the experience with BetterMed. Keep up the good work!
By Joan
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
Great experience with BetterMed! They are very efficient and very professional. Results came out in a timely manner! Pleased with the experience with BetterMed. Keep up the good work!
By Joan
Excellent, efficient care. Minimal wait for Covid-19 test.
By Sarah M.
Everyone was amazing there ! Super nice and so understanding . I am deaf and with everyone wearing a mask I can’t read lips and so they wrote everything down on a paper for me to be able to communicate with them ..
By Kimberly
Well done. Thank you
By Danielle J.
I was well taken care of and they were patient with me
By patient
Waited almost an hour and a half to be seen by the P A and then was basically told it would be better to go to the E R for my back pain. Absolute waste of time and money.
By Patient
Response from BetterMed Urgent Care· Aug 27, 2020
I'm sorry to hear about your negative experience with us. I understand it's frustrating. Thank you for taking the time to leave feedback. We will share this with management. Hope you're feeling well.
The ladies were awesome they treated my son as if he was their own ! Thank you ladies
By Dianalis G.
Thorough and considerate
By Tessa