excellent care
excellent care
By Patient
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
excellent care
By Patient
Very impersonal, had to sit car for 45 minutes past appointment for 3 interviews. Once inside was rushed in and out with absolute min of inner action with staff.
By Ross R.
Response from BetterMed Urgent Care· Jul 29, 2020
Hi, Ross. I'm so sorry that was your experience with us. We are always looking for ways to improve and appreciate your feedback.
Results back quickly
By Patient
Best service ,nice staff and fast...thanks for all your hard work❤❤❤
By Patient
Given the unsettling Covid climate, BetterMed was thorough and their protocols Reassuring!
By Carolyn
The appointment was quick and efficient and the staff were polite and friendly.
By Patient
I didn’t appreciate the fact I heard the nurses talking about patients personal business; however my doctor was wonderful....
By Patient
Response from BetterMed Urgent Care· Jul 29, 2020
Thank you for your comments. We take feedback like this very seriously and will be sharing this with management. If you would like to share any additional feedback, please email us at [email protected].
I love better med the staff is always friendly and efficient. There is never a wait make an appointment time online and your in and out.
By Patient