In and out with care
Every visit to Bettermed has been a quick and satisfying one. I appreciate that they actually take the time to listen to me.
By N/a
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
Every visit to Bettermed has been a quick and satisfying one. I appreciate that they actually take the time to listen to me.
By N/a
Very quick, thorough and personable.
By Patient
Excellent UrgentCare!!! Definitely recommend! Jennifer helped get my kids an appointment for the PCR test need to travel internationally the next day! They were so nice and efficient best of all they accept insurance!
By Jen A.
Was able to get an appointment quickly using telecare. Was very happy with the care.
By Alandra
I feel they were professional, timely, and took care of everything I came for and more when it was needed.
By Steven D.
Love the user-friendly website . Set up an appt for COVID test, went to the location, in and out in 10 minutes! Other websites were either too complicated or has too many hoops to jump through
By Patient
My care provider was awesome and so understanding.
By Patient
Drs and nurses were very thorough in my treatment. I went with one complaint and left with a diagnosis of something completely different thanks to their thoroughness. There was no wait time when I got there and the staff was very friendly
By Patient