I'm not sure why someone documents a…
I'm not sure why someone documents a chart if no one reads it.
By Patient B.
Response from BetterMed Urgent Care· Sep 3, 2020
Thank you for your feedback, we will share this with the site manager.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
I'm not sure why someone documents a chart if no one reads it.
By Patient B.
Response from BetterMed Urgent Care· Sep 3, 2020
Thank you for your feedback, we will share this with the site manager.
Had a great visit very professional staff.
By Warren R.
Fast excellent service
By Patient
Staff was great and made it easy for me during my appointment.
By Patient
visit was good. with the increase in testing waited a bit but staff and doctor was great.
By Patient
The facility was gorgeous. Our wait was long but we understand this could happen so not affecting the rating but it was bizarre that that Np/pa didn’t even introduce herself or say hello?!
By Patient
Was not impressed. Do not like many of their procedures. I will not use them again if I can avoid it.
By S M.
Response from BetterMed Urgent Care· Sep 3, 2020
Hi There, Thank you for taking time to leave us feedback. I am sorry that you did not have a positive experience with us. If you would like to share any additional feedback, please email us at [email protected] with your name and date of visit. Thank you again for your time.
Great service and super timely results! Parham Road staff are excellent!
By Aletha