Very efficient and convenient…
Very efficient and convenient scheduling process, as well as excellent communication
By Patient
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
Very efficient and convenient scheduling process, as well as excellent communication
By Patient
Fast, dependable service with a great and knowing staff.
By Patient
Super easy and simple! Very nice staff.
By Patient
Excellent, prompt service! Highly recommended.
By Patient
Very coordinated staff, controlled environment. I pulled up at my appointed time, was escorted into the building, straight to a room to be seen. Within minutes, I was tested and leaving. I came in contact with 3 staff members, all of whom were masked and gloved. The process was smooth and efficient. Well done!
By Dawn H.
Quick turnaround 2 days
By Mike B.
Every one courteous and nice experience
By Patient
Quick, efficient, professional. Thnx
By Patient