Very organized
Very organized, friendly staff. Would definitely book an appt. again.
By A C.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
Very organized, friendly staff. Would definitely book an appt. again.
By A C.
Nice people. Extremely friendly and professional, very prompt call backs with questions, super clean facility. Very very impressed.
By Patient
Overall, excellent service, communication. Four stars due to wait-- about 30 minute wait until able to go into the examining room for Covid-19 swab.
By Anne T N.
Amazing service once I got to the site, but very difficult to find an available appointment for the covid test.
By Patient
Great service. Well organized. Safe and fast!
By Patient
Great service and interaction at this site. The office manager was EXTREMELY helpful and friendly. Very happy with my visit will definitely recommend to others.
By Patient
Everyone was amazing the Nurse Practitioner went over and above with helping me and scheduling my husband an appointment to get his test for Covid 19. I would visit this location again. An appreciative patient
By Patient
Arrived 10 minutes early and phoned receptionist to let her know I was there. Was invited in at scheduled appointment time. Did a short consultation with nurse and was then administered test. Was then directed to wait in seperate room. 15 minutes later was given test results. Overall, a very easy experience!
By Patient