Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,547 reviews
BetterMed Urgent CareSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
Appreciated the call in system so I could wait in my car until the office was ready for me. Thanks for taking my vitals and sending in doctor to see me at the end. I cant even get into my own doctors office at this point so that was very helpful!
By Patient
very efficent and safe.
By Patient
Quick and Professional
By Patient
We setup an appointment for a Covid-19 test. We came in and were taken in quickly. The staff was very efficient and friendly.
By Dean R.
I was seen quickly and given what I needed to feel better. Overall visit very easy. I would definitely recommend this over an ER if you can do it. Hope they are sanitizing the check in kiosks often.
By SElliott
Very pleasant and efficient experience getting a COVID test.
By David
They were extremely helpful when I scheduled a visit. They never rushed me off the phone and they were able to answer all my questions and address all my concerns. I felt it was exceptional customer service. Thank you!
By Patient
I went to get tested for covid. I was waiting in vehicle. They called me and told me exactly where to go. As a result I didn’t have to wait nor touch anything to get to the exam room. They did the exam, tested me , it came back negative and determined I had a respiratory infection due to allergies. It was nice to get the test and diagnosis for the money paid. I would return here any day. The place was immaculate and the staff were friendly and helpful. Thanks so much
By Patient
