Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,547 reviews
BetterMed Urgent CareSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
Friendly courteous and timely service. I was taken on time and was treated immediately upon entry. Everyone wore masks and I didn’t come in contact with any other patients. Very efficient service and great treatment.
By Joseph
It seems they thought of everything. I was well pleased with the facility and staff.
By Patient
Had an appointment, however sat in car waiting for a long time before going inside. Once inside the service was timely and personnel friendly!
By N/a
Response from BetterMed Urgent Care· Oct 28, 2020
Hi there, we apologize for the frustration and long wait time. We appreciate your feedback and will share it with the site manager.
Great experience
By Maria
Friendly helpful staff. Highly recommend!
By Patient
Excellent custom services.
By Lavonda
It was such a positive experience. Superb medical care by caring people and incredible follow up to ensure further testing at hospital I C U. Thank you
By Patient
Efficient and reliable clinic. Appreciate professionalism of staff.
By Eileen
