Very fast in and out
Very fast in and out. Would go back again.
By Robert
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
Very fast in and out. Would go back again.
By Robert
Great Service!
By Patient
Clean and comfortable environment. Warm and pleasant service. Excellent bed side manner. I Felt genuinely cared about. I'm glad I chose BetterMed over others. Thanks to all staff for their job well done.
By Mrs. M.
My 1st-time visit to your facility was a great experience. I was having problems with intermittent pain in my chest. From the check-in receptionist, to the nurse and tech who did the measurements and lab work, to the nurse practitioner who did the medical determination, everything was great, "First Class". Thanks very much for the exam and the follow-up advice. Don B.
By Donald B.
The staff was very friendly, and the facility was extremely clean.
By Patient
Wait Time The service from the staff was great; however the wait time once inside a room was extremely long.
By Patient A.
This was my 2nd visit to Better Meds Urgent Care and the staff was very professional and informative. I was happy to receive my test results on the same day of my visit.
By DONA E.
My first time visiting an better med facility and I was impressed with their service, courtesy, and quality of care during my visit. I would definitely go here again in the future.
By Patient