Everyone was courteous and respectful…
Everyone was courteous and respectful and I basically did not have to wait to be seen. Most importantly, I received excellent care! Thanks!!
By Alice M.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
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4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
Everyone was courteous and respectful and I basically did not have to wait to be seen. Most importantly, I received excellent care! Thanks!!
By Alice M.
Quick, organized, friendly. They also take all insurance. Best in the biz.
By Patient
The staff was professional and friendly. Definitely recommend.
By Patient
Checked in was seen immediately. Dr. listened to my concerns checked me out wrote a prescription for me and I was on my way and then to follow up with my PCP in a few days. Could not have asked for a quicker response.
By Kim W.
From our initial phone call to make an appointment to the minute we pulled out of the parking lot, nothing but praise for the professionalism and genuine care for my wife and I.
By Patient
Me and my wife came in to get tested for Covid 19. We did our preregistration in the parking lot in our car. Then we were screened and brought in for our test, the test was administered we waited approximately 20 mins and the results were given to us. The staff were very professional and did an excellent job from beginning to the end.
By Robert & Gail D.
Efficient, exercised appropriate health safety protocols, staff and provider professional and pleasant. Issue resolved after exam & RX prescriptions.
By RevDi
Very clean and efficient urgent care!
By Patient