Great service
The wait was short and the staff was great!
By Nikki
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
The wait was short and the staff was great!
By Nikki
Everyone was so nice and helpful. Made me feel very comfortable being there
By Debra
I went to BetterMed with a fractured foot and the entire experience was 5-star . . . from the front desk, the nurses and the physician. Thank you for taking such good care of me!
By Patient
Staff was friendly, efficient and took great care to ensure safety of everyone in the facility. I was concerned about getting treatment during a pandemic but everyone was fantastic!
By Ann
Quick, straightforward visit. Pleasant and knowledgeable staff.
By Patient
The staff was helpful. The scribe got me a box of apple juice. The results came quickly as expected. The check in was done before arrival and my wait was not long.
By Dr. Nicole D.
It was good but it took a longer time.
By Patient
Fast and efficient healthcare provided in a clean and friendly environment.
By Jim