Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,547 reviews
BetterMed Urgent CareSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
I thought the device was quick but I went in to be treated for covid like symptoms and expected that It would be examined but I left the appointment wondering why no covid test was performed? I ended up having to go to another doctor to verify for covid on the next day.
By Patient
Very simple and convenient for my wife and I to get Covid testing before an overseas trip. The staff was friendly and cooperative.
By John F.
Great and friendly service. Thank you
By Patient
Excellent care, consideration, Covid protection Thank you very much
By Patient
Didn't find any compassion or understanding of the pain I was in. Very cold just go to the ER.
By Laura B.
I used BetterMed for a COVID test for air travel. Their process was easy to follow and extremely safe. The nurse was professional and cordial and the physician was friendly and efficient. From start to finish it took only approximately 30 minutes.
By Patient
I’ve already referred two people to your practice. You all were great!!!
By Felicia
Quick helpful service.
By Patient
