Better Med is amazing
Better Med is amazing. I don't mind visiting the facility when I have medical needs. The staff is friendly, knowledgeable & efficient. They make you comfortable inspite of being in a doctors office.
By T. T.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
Better Med is amazing. I don't mind visiting the facility when I have medical needs. The staff is friendly, knowledgeable & efficient. They make you comfortable inspite of being in a doctors office.
By T. T.
They are very professional and efficient. Everyone was very friendly and got me feeling better and out in no time.
By Patient
Very pleased with the professional Care I received.
By CMC
Excellent and efficient service!
By R. M.
Quick service.
By Patient
Quick and polite
By Patient
Dr. Monica was GREAT!!!!! She gave an explanation of my symptoms, very warm and professional.
By G T.
I had to wait a long time but besides that everyone was very kind and professional. The office was very clean. The COVID workflow for safety is appropriate and appreciated.
By Diane M.