Excellent & knowledgeable staff
Excellent & knowledgeable staff! Short wait times. Clean & inviting office.
By Patient
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
Excellent & knowledgeable staff! Short wait times. Clean & inviting office.
By Patient
Very professional. The exam room for clean. Very efficient.
By Patient
Very efficient. Great experience!
By Mike B.
I've been to your office twice this yr for covid test and just now got a bill for close to $200.00 . I will never use your services ever again. For anything. Oh and I do have health Insurance.
By GRACE A R.
Knowledgable, kind, timely
By Patient
Very nice staff, just waited awhile to be seen.
By Patient
Quick service
By customer
Very informative staff. Really appreciate the care that was taken during my COVID-19 testing. Thank you for being very patient in explaining every step of the process to me.
By Patient