Professional, friendly, expeditious
Every one was professional and friendly, and provided expeditious, effective service! I’m impressed!!
By Ajit D.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
Every one was professional and friendly, and provided expeditious, effective service! I’m impressed!!
By Ajit D.
Felt very pressured by dj to take the COVID test when I was 90 percent sure I’ve already had COVID and that my symptoms were typical of bronchitis which I get every year once. Wasted my money on the test.
By Jon
Needed COVID-19 PCR test to meet airline departure requirements. Appointment was easy & results were back same day.
By Patient
Excellent service with out any wait time.
By Patient
Staff is so caring and professional. Love them!!!❤️
By Patient
Easy appointment on-line for COVID-19 test. to travel on airline. Results back that day as scheduled. PDF format for download to receive attestation form was quick.
By Patient
The staff was awesome. Very accommodating, pleasant and friendly. I wasn’t rushed, my blood pressure was elevated and they took it 3 times and each time it had decreased. Monica the NP was exceptionally pleasant.
By Monica W.
quick, efficient, friendly
By Cathy