All three women I saw were efficient
All three women I saw were efficient, respectful, and very knowledgeable about their tasks.
By Patient
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
All three women I saw were efficient, respectful, and very knowledgeable about their tasks.
By Patient
This was convenient to get covid pcr test for my Dad who was moving into assisted living apartment It had to be done 3 days prior to his moving in. Got it the next day!! Thanks so much
By Louis T.
Very good care and follow up. I was very pleased.
By Pastor M.
Very professional and efficient. I came in for a Covid test for international travel and was out in 20 minutes.
By Henrico VA C.
Quick and efficient
By Patient
Staff was very pleasant and knowledgeable
By Patient
Great staff and personality. Definitely have been here more than twice for urgent care notice even late notice. Will definitely recommend, when the office is not busy, you're expecting to be there minimum 15 mins. You can do walks-in, highly recommend you to check their website and choose an appointment of your day of or next day. Please give it about minimum 2 hours ahead of appointment schedule to save time due to walk-in.
By Xong
The pain cream given did not work…My son was taken to ER within 4 hrs of treatment and the boil was lance and drained.. This was after the staff at Bettter Med said it was not ready to be lanced. Very painful experience for my son. Also costly as I had to pay additional fees for ER VISIT.
By None