The staff was kind and efficient
The staff was kind and efficient! Couldn’t ask for a better experience!
By Patient
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
The staff was kind and efficient! Couldn’t ask for a better experience!
By Patient
Great! Got me in right away! Nice staff!
By Patient
Excellent customer service
By Bic B.
Very kind Doctors, experienced and right on time.
By Patient
Bettermed is a great place to visit and be taken care of in a very professional atmosphere.
By Ric
Quick. Gave expected wait times and didn't go over them. Explained every step and possibility regarding tests and assessments. Everyone was very friendly.
By Patient
Nice and efficient professionals
By Patient
The staff is always caring and very professional. When/if medical care is needed, BetterMed is always my first choice. I always leave there feeling like the staff has been sincere with the care that has been given. I definitely recommend your clinic to anyone that inquire.
By Patient