Very courteous and kind
Very courteous and kind, very quickly got me checked in and treated very efficiently and well.
By Patient
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
Very courteous and kind, very quickly got me checked in and treated very efficiently and well.
By Patient
It was great and smooth but waited in room a little longer then anticipated.
By Patient
The staff at the center were excellent and professional and ... extremely helpful.
By Maria S.
Perfect service. Fast, convenient COVID test and results
By Rob D.
In and out in a timely manner. Very professional
By Patient
Easy process for online scheduling and remote check-in following covid procedures. Quick and pleasant visit (under the circumstances). Friendly staff. Much better option than other facilities in the area. Use this location anytime we need urgent care.
By C. P.
Good experience. Very friendly and professional
By Nancy
I was so impressed with the individual who was administering the tests- she was calm, patient, knowledgeable, and professional. Do what you can to keep her on staff!
By Patient