Great visit
Very clean, very friendly, quick and knowledgeable. Incredibly happy with my visit and I’m all better!
By Patient
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
Very clean, very friendly, quick and knowledgeable. Incredibly happy with my visit and I’m all better!
By Patient
I was very impressed with the service at BetterMed. I know it is not easy especially during the COVID-19 pandemic. The BetterMed staff at Southpoint were friendly, followed guidelines, and informative.
By Dale W.
Wonderful thorough care!
By Patient
Both the Fredericksburg and the Spotsylvania locations are amazing. The facilities are immaculate. Staff is friendly. Doctors are personable and explain things clearly.
By Kelly B.
Great services
By Eben
The staff was great! They answered all of my questions and were quick to provide the results. Thank you excellent client service!!
By Patient
Just great in all areas
By Patient
Very professional curtious gave me the impression that they cared about my well being
By Jon W.