5 stars from start to finish 🤩🤩🤩🤩🤩
5 stars from start to finish 🤩🤩🤩🤩🤩
By Patient
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
5 stars from start to finish 🤩🤩🤩🤩🤩
By Patient
Everyone at the site acted professional and I was in and out fast. Doctor spent time with the consultation and remedy to my issue. Thanks!
By Lawrence
While my experience with the doctor was great, I was left in an exam room solo for at least 45 minutes, which I find unacceptable.
By Patient
Response from BetterMed Urgent Care· Jan 28, 2021
Thank you for taking time to leave us feedback. We are sorry that your experience with us was not wholly positive. We will be sure to share your experience with the site manager.
Got in and out in a timely manner.
By Patient
Have had two COVID rapid tests. Appointment easy to make one line after midnight of the day. Staff friendly and efficient.
By Paws
Very efficient!
By Patient
The staff was very professional and quick with testing. They answered all questions I had.
By Patient
Took a COVID test. Everyone was nice it was clean.
By Patient