The staff was very friendly and…
The staff was very friendly and helpful. They got me in right at my appointment time. You couldn't ask for better care!
By Lindsey J.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
The staff was very friendly and helpful. They got me in right at my appointment time. You couldn't ask for better care!
By Lindsey J.
Excellent care, timely. The nurse practitioner came in and talked over our Covid positive results. Instructions to follow during quarantine, very helpful.
By Patient
I was very sick and the provider I saw realized it more than I did. I got 2 bags of fluids with an antibiotic to keep me from having to go to the ER. Best thing that ever came to Richmond.
By Freida Jones J.
Everyone was just as nice as can be. Thank you!
By Patient Deborah H.
Better Med was great. I got my test results quickly.
By Sandy
Staff is very friendly. The NPs & other staff very knowledgeable and friendly as well. Have been to BM twice & both were great experiences. Both locations I felt very comfortable & the wait time was very short.
By Jennelle
Great personnel and all very friendly and efficient. Great experience overall!
By Patient
Front staff and medical staff were amazing and helpful from start to finish.
By Nicole W.