BetterMed provides great care and…
BetterMed provides great care and offers a convenient option when I can't see my regular PCP. Online check-in is easy and convenient and short wait times ensure care is prompt. Highly recommend!
By Patient
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
4,547 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
BetterMed provides great care and offers a convenient option when I can't see my regular PCP. Online check-in is easy and convenient and short wait times ensure care is prompt. Highly recommend!
By Patient
Good people happy with visit
By Mike W.
Service was excellent from admission to discharge and I feel so much better Thank you to the entire staff..
By Patient
Just a rapid CoVid test. I showed up. They were friendly and helpful. Handled insurance. Did the test. Called me about 20 minutes after I left. Done.
By Tom D.
Fast caring service very thorough and attentive
By Jim G.
Great great place & service!
By Patient
Quick service. Staff treated me well and I was in and out of there in no time!
By Anonymous
Clean & efficient! Friendly staff
By Caroline