Better ImpactReviews of betterimpact.com

Better Impact has provided the best Customer Support I have experienced in over 20 years of working in and around the software industry. They are quick to respond and give thorough, easy-to-understand responses as I learn their system.

I have absolutely loved using Better Impact. Our organization switched from a software with fewer features as part of a revamp of our volunteer program. Our volunteers and staff have found the transition to be easy and have received help at every step along the way when needed. Our favorite features are the eLearning system, the ability to create dynamic opportunity postings and emails, and the unlimited admin accounts so our staff can be more directly involved with volunteers that work in their department. This software has been easy to incorporate into our organization and is similar in price to what we were using before with countless additional features. We would highly recommend Better Impact if you are looking to begin using volunteer management software or looking to transition to a more robust software.

This is a very nice and robust volunteer management system. It operates very smoothly and is user friendly. It can easily handle small to very large organizations and has a surprising amount of flexibility, especially with volunteer activity placement I only have experience with the volunteer module. The support team is on an instant messenger system within the admin module and they are very responsive and helpful. A couple downsides... i find myself running in circles sometimes when I just want to see who is scheduled for an activity as it involves having to run a report. The other is that aside from hour logging, I have not figured out a good way to use it to manage a reward system such as awarding points for completed work, then deducting those points when they redeem them. Overall, a great system with a lot of capability.

Been using Better Impact for our Volunteers now for about 3yrs, program is easy to use from both a Volunteer and Admin side of things. We also use it as our membership database / mailout list / department reporting etc highly recommend

I love using Better Impact to schedule our volunteers- On an administrator end, it's an ideal software with amazing customer service. The only issue is that a lot of older volunteers struggle to learn this program, and require a lot more training that our older methods.

Absolutely Fantastic!! Customizable and User Friendly. Our volunteers are really enjoying the site. The employees are so helpful and prompt in requests for help. They walk you through step by step as you get used to the program. The program is great. Easy to learn and work. Highly recommended.

The Better Impact Program does take a while to learn as there are so many levels to learn BUT the staff that are there to guide you are absolutely amazing. They are very patient and know the system well. Their explanations are easy to understand and if you are struggling they will reach out over the phone. Shannon has been outstanding to work with and our group is very thankful for her.

Great product, but if things go a little wrong you can rely on their support. We'd made a 'behind the scenes' error but it was fixed quickly by the Better Impact team. Great service.