BetterHelp Awesome Service 10 Stars
BetterHelp is an awesome service that matches you with a counselor and my experience has been awesome with my counselor and Betterhelp. I would recommend 10Stars. Thank You
By JeremyS
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
9,555 reviews
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BetterHelp is the world's largest counseling service and is 100% online.Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust. Get help with a range of issues including depression, anxiety, relationships, trauma, grief, and more. With our counselors, you get the same professionalism and quality you would expect from an in-office counselor, but with the ability to communicate when and how you want.Learn more at www.betterhelp.com.
BetterHelp (betterhelp.com) has 9,555 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
9,555 approved reviews, newest moderated first
BetterHelp is an awesome service that matches you with a counselor and my experience has been awesome with my counselor and Betterhelp. I would recommend 10Stars. Thank You
By JeremyS
It didn't go well. No fault of BetterHelp all their contact e-mails were getting filtered by a major freemail provider as junk for a week (ok that's fine, but goes to show). Then after chatting with the assigned counsellor she had no free slots for next two weeks only to discover she didn't really have expertise in what I needed help with. Edit - I initially said this felt like a scam. I still feel strongly about it being service that could be quite ill-fitting, but after I've contacted them, they've understood and refunded my initial deposit. Interestingly the customer service was prompt.
By John P.
Great and very helpful, especially as you set your own session time and can do so from home!
By Rhiannon P.
Better Help Helps! I can't stress enough how grateful I am for betterhelp and its services. I was feeling incredibly lost when I signed up and their easy process and amazing counselors have helped me become my best self.
By Mel S.
BetterHelp is easy to start on and the freedom I am allowed to schedule appointment and communicate via direct messaging is very important to me.
By Vincent S.
I find this Betterhelp to be a great way to get help. My counselor and i have talked through alot and she has really helped. It especially helps that i can be seen when it works for me. I dont have to bend my schedule to make my appointments. Im grateful for Betterhelp.
By Valued C.
BetterHelp has been a very comfortable and effective way to start working with a counselor. The intake and matching process has been very effective and I have a number of options available for scheduling a session. I have been very impressed with BetterHelp compared to previous counseling experiences.
By Eric S.
It was very helpful to talk to someone and they actually helped me through a lot
By Carolina