Very much worth the money
Very much worth the money! I shopped around a bit for therapists before I found my current one! He is fantastic! I cannot recommend more highly!
By Vanessa
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
9,555 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterHelp is the world's largest counseling service and is 100% online.Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust. Get help with a range of issues including depression, anxiety, relationships, trauma, grief, and more. With our counselors, you get the same professionalism and quality you would expect from an in-office counselor, but with the ability to communicate when and how you want.Learn more at www.betterhelp.com.
BetterHelp (betterhelp.com) has 9,555 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
9,555 approved reviews, newest moderated first
Very much worth the money! I shopped around a bit for therapists before I found my current one! He is fantastic! I cannot recommend more highly!
By Vanessa
Excellent way to communicate with my counselor.
By Cherie G.
I was recommended Betterhelp by a friend. This was my first time using an online service, so I was a bit apprehensive at first. I must say though, once my sessions began with my counsellor, the experience was welcoming and warm. Given the current social restrictions, BetterHelp was the best choice for me as I had regular sessions with a wonderful counsellor along with 24hr access to the Betterhelp app. Customer service replies were swift and helpful too.
By Darren M.
Joining Better Help was the best decision ive ever made in myself. I recommended it to all my family and friends.
By Hannah J.
I've been through a few theapists this year alone via apps. Because of covid and having a hard time with a sitter for my son, I was looking for one via apps. This one is by far the best. You speak to your therapist one a week. Via text or video. Its helping me a lot. They give lots of advice. It's just an amazing app.
By Jessica St. M.
Such an easy way to find and maintain a therapeutic relationship with a trusted professional that can meet your needs. I wish this service existed decades ago. My first therapist wasn’t a great match for me. Instead of having to wait for a new referral I was able to pick a new and great match as well as leave feedback. This is incredibly empowering as a patient and as a customer.
By DPro
Better help counseling was very useful and convenient. Right from my home I did Video calls with my counselor. I didn’t have to travel and was able to be comfortable in my own environment. The counselor was also great and very insightful. His name was Adam Krizanik. I highly recommend better help to anyone looking for counseling.
By Vicky P.
They are very easy, efficient, effective and professional.
By KELLI P.