BetterHelp, anytime, anywhere
Thanks to the services offered by BetterHelp, you can now work on improving your mental health anytime, anywhere.
By erfan E.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
9,555 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterHelp is the world's largest counseling service and is 100% online.Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust. Get help with a range of issues including depression, anxiety, relationships, trauma, grief, and more. With our counselors, you get the same professionalism and quality you would expect from an in-office counselor, but with the ability to communicate when and how you want.Learn more at www.betterhelp.com.
BetterHelp (betterhelp.com) has 9,555 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
9,555 approved reviews, newest moderated first
Thanks to the services offered by BetterHelp, you can now work on improving your mental health anytime, anywhere.
By erfan E.
I started seeing a therapist with Better Help. I have had 3 sessions. First sessions the therapist was good but hard to understand personally. So I was able to switch without feeling guilty. I spoke with the new one twice and she is a great listener and we are very much on the same page religiously. One big aspect of the that I really appreciate is beinging able to do this from home. Another amazing is that you get to pick particular qualities about your therapist. Gender, religion, age, experience and there level of education based on there therapy experience. All this TRULY helps when you are trying to be your true self and are healing and growing. Thanks
By Dianah H.
Extremely transparent service, well-matched therapists, great customer support and all that while providing something as important as therapy! On top of all that it's affordable for therapy and flexible online.
By Clara V.
Betterhelp has been an invaluable tool for me this year as I have walked through a very trying time in my life. The access to help anytime, the numerous group options to join, and being able to sit in the comfort of my home as I work through some very hard circumstance as been a welcomed addition this year. I would recommend for anyone to try it out or gift it as a gift to someone you know needs some help.
By Kristen M.
Losing my best friend suddenly due to a heart attack left me feeling completely lost and overwhelmed. In my search for support, I came across BetterHelp, and it has truly been a game-changer for me. The platform offers an incredible support system, with a variety of groups tailored to different areas of life, making it easy to find the right community for your specific needs. One of the standout features of BetterHelp is the ability to choose a therapist who is the best fit for you. The process of finding the right therapist was seamless, and it gave me confidence that I was in good hands. The convenience of online sessions, combined with the quality of care, made it easier for me to navigate through a very challenging period in my life. I highly recommend BetterHelp to anyone struggling with mental health issues. Their comprehensive and compassionate approach can make a real difference when you need it the most.
By WendyB
So far my experience with better help has been very convenient and beneficial when scheduling and following up. I appreciate this platform and the options to either video talk on phone or message Also with the option to talk with all kinds of different Counselors!
By Kayla H.
This service was beneficial to me and Dorothy was very professional.
By Shali H.
This app was a great way to connect me to a therapist of color. My therapist is awesome and literally available whenever I need them. It’s a lil pricey but even just one month alone is worth it.
By BB