Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
79 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Official BestVetCare Facebook Page to share best discount and pet health and wellness tips. http://www.bestvetcare.com/
BestVetCareUS (bestvetcare.com) has 79 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
79 approved reviews, newest moderated first
Unfassbar schlechter Support und Datenschutz! Obwohl mehrfach aufgefordert, wird mein Kunden-Konto inklusive aller Daten nicht gelöscht! Finger Weg von diesem Unternehmen! Nachtrag: etwas Hartnäckigkeit und Geduld waren nötig! Jetzt wurde mir per Mail bestätigt das mein Kundenkonto gelöscht wurde. Damit bedanke ich mich für die Zusammenarbeit und wünsche allen verantwortlichen eine schöne Zeit.
By Wire F.
Besides my order I was charged 30$ two times, from thedevinebeing in Singapore where this company is based. They don't say where they are located on the website. I received my order, which was 59$
By Maximus O.
We ordered Bravecto for our cat from this site. It was supposed to give 3 months' protection from fleas. He still has fleas after 3 weeks, and the house is now infested. We've used Bravecto before, and it worked very well, but I don't think BestVetCare uses the correct ingredients. I've tried phoning and emailing them without success – the email is returned, and there's nobody at customer service. I also can't log into my account. Don't order from this site! I wasted nearly $38 and now will have to try another flea treatment that hopefully won't kill the cat.
By Sheila G.
I ordered HeartGard Plus for my dog. The package looks totally different from what I typically get, and I won't be giving it to my dog. I called BestVetCare, and they said that they ship from different countries. They should ship from the country the order is coming from (for customer service and familiarity with packaging). I will not be using this company again!
By Merrie L.
I have ordered my pet flea, tick and heartworm meds for many years from bestvetcare.com. Definitely reliable and less expensive than US. Just allow a little longer for items to arrive.
By Patty L.
The price was great, but you get what you pay for. Product is a version from another country. May not be the same as marketed in the USA. The package label had a return address to a po box on the UK. Shipped from a Switzerland post office. Travel to Singapore before it came to the US. Took 2 weeks for delivery. I wish they were more transparent on their website. @
By JDS U.
I ordered Simparica for my dog on 6/2/25. After wondering where the product was, I got the tracking number only to find out that it was shipped today, 6/10/25. So called "customer service" told me it would be about 7-14 days from today to receive. Tell that to the fleas and ticks! Customer service is less than knowledgeable/helpful when it comes to solving issues. I really would not be surprised if the favorable reviews were submitted by the employees/company. Never again...
By Susan M.
I have been using this company for my cats flea plus medication " Bravecto plus " for years now, and have never had a problem. There have been times it took a bit longer to arrive, but that happens with a lot of online purchases. I will continue using this company!
By Lanita H.
