Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
79 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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BestVetCareUS (bestvetcare.com) has 79 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
Showing 22 reviews with 1 star · Clear filters
I ordered six bottles of medication. I received three bottles in a small box not capable of holding six bottles. The delivery slip says the small box should have had six items.
By Spencer
Still haven't got my order after one month, no customer service. Definitely no recommendation.
By Yuan T.
I ordered a few items from their website almost 2 weeks ago. After not getting anything in the mail, I called them today and was informed they were out of stock!! Wouldn't it have been great if they had shown that on the website before I ordered and waited 2 weeks? Never again. Order was canceled.
By Vince G.
THEY WILL NOT STOP SPAMMING ME WITH CONSTANT DAILY ADVERTISING. THEY WILL NOT DELETE MY ACCOUNT AND I CAN'T GET THEM TO STOP SPAM ADVERTISING ACROSS MY SCREEN DAILY. DO NOT SIGN UP FOR THIS SCAM COMPANY, YOU WILL REGRET IT EVERY DAY OF YOUR LIFE!!!!!! I HAVE BLOCKED THEIR CALLS AND EMAILS, BUT I CAN'T GET THEIR SPAM ADS TO STOP
By Lisa
Unfassbar schlechter Support und Datenschutz! Obwohl mehrfach aufgefordert, wird mein Kunden-Konto inklusive aller Daten nicht gelöscht! Finger Weg von diesem Unternehmen! Nachtrag: etwas Hartnäckigkeit und Geduld waren nötig! Jetzt wurde mir per Mail bestätigt das mein Kundenkonto gelöscht wurde. Damit bedanke ich mich für die Zusammenarbeit und wünsche allen verantwortlichen eine schöne Zeit.
By Wire F.
Besides my order I was charged 30$ two times, from thedevinebeing in Singapore where this company is based. They don't say where they are located on the website. I received my order, which was 59$
By Maximus O.
I ordered HeartGard Plus for my dog. The package looks totally different from what I typically get, and I won't be giving it to my dog. I called BestVetCare, and they said that they ship from different countries. They should ship from the country the order is coming from (for customer service and familiarity with packaging). I will not be using this company again!
By Merrie L.
The price was great, but you get what you pay for. Product is a version from another country. May not be the same as marketed in the USA. The package label had a return address to a po box on the UK. Shipped from a Switzerland post office. Travel to Singapore before it came to the US. Took 2 weeks for delivery. I wish they were more transparent on their website. @
By JDS U.
