Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
64 reviews
Bestpass by FleetworthySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Bestpass by Fleetworthy is toll management software used by thousands of fleets and owner-operators for coast-to-coast coverage and simplified billing. By providing one account for all your tolls and a consolidated monthly statement, Bestpass reduces administrative work and saves you time. It offers advanced analytics to help reduce spend and a customer support team that handles your toll disputes. With Bestpass, you can estimate which routes and vehicles cost the most to save time and money as well as reduce violations and manual work by an average of 90% per fleet. This helps eliminate costly fees and manual work, allowing fleets to concentrate on more strategic projects. With customizable plans, Bestpass offers a solution for every size fleet. Owner-operators benefit from savings of 20% on average, while larger fleets save time with online transponder management and a single monthly toll invoice, improving operations and reducing costs. Bestpass is now part of Fleetworthy, with weigh station bypass, safety and compliance and toll.
Bestpass by Fleetworthy (bestpass.com) has 64 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
64 approved reviews, newest moderated first
Be very careful with these crooks, they will charge you for a tolls that you never passed, and then blame someone at your company that it is your fault because someone stole a device and used it on your account! They owe us $7,000 and won't even respond to emails or phone calls!!!
By Kamil P.
I switched to BestPass about 4 to 5 years ago. I am very pleased with the customer service.
By Ken K.
The website and dashboard work 1/2 the time. I use it both chrome and edge and it is hit or miss. Specifically the routing tool. The routing tool is a great feature and I try to use it daily but most of the time it does not work.
By customer
Response from Bestpass by Fleetworthy· Jun 19, 2023
Hi John, thank you for the feedback. We are continuously making improvements to our platform and want to give our customers the best experience possible. Your note about the routing tool will be forwarded to our development team, so that we can make adjustments to the latency issue you’re having.
I like the fact that your site is user friendly
By customer
Helps us manage our toll cost. Thx
By Wayne
Do like the simplicity of using the system. Fast and Easy. Would like to see available reports updated, A build a report would be nice.
By Bradley
Best Pass is so user friendly, I love that I can do everything on my phone!!
By anonymous P.
Easy to have a business with, thanks
By Vadym C.
