Transponder works reliably
Transponder works reliably, fees are reasonable and enough money is saved in tolls to make it worth while. Saves time too, since I dont have to keep track of due dates for toll payment or figure out where payment needs to go. I will say however, the required auto-pay can be inconvenient at times. I wish you could pick a date or day of week to have it withdrawal instead of it withdrawaling as soon as you account goes below threshold. Edit - Be advised, Bestpass will change your prepay amount when they deem fit and only let you know in their replenishment request. The courtesy of a phone call to discuss this would've been better.
By Josh
Response from Bestpass by Fleetworthy· Jul 7, 2023
Hi Josh, thank you very much for your feedback! We are making improvements to our platform, and this kind of feedback helps to make sure we are meeting the needs of our customers. I will forward this idea along to our development team. We are working on enabling new forms of communication to our customers, so be on the lookout for those details in the future!