I thought that the classes and the…
I thought that the classes and the instructor, Mark Lansley, were fun and provided me good explanations to a lot of my questions.
By Eddie G.
Response from Berlitz· Oct 15, 2021
Thanks Eddie!
Wednesday, November 4, 2026 · Customer reviews of US businesses
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678 reviews
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Berlitz is a global leader in language training and cultural consulting, helping people and organizations communicate with confidence for more than 145 years.We provide language instruction, cross-cultural training, business communication programs, and workforce development solutions for individuals, companies, government agencies, educational institutions, and non-profit organizations around the world.Operating in more than 70 countries and offering instruction in over 50 languages, Berlitz helps learners develop practical communication skills that can be applied immediately in real-world situations. Our renowned immersive teaching approach, the Berlitz Method, focuses on active conversation and interaction to build confidence and fluency from day one.We offer flexible learning options designed to fit a variety of goals, schedules, and learning preferences. Students can choose from live online classes, in-person instruction, private lessons, group training, and self-paced learning programs. Whether preparing for international business, career advancement, travel, relocation, academic success, or personal enrichment, learners receive training tailored to their proficiency level and objectives.In addition to language instruction, Berlitz supports organizations with cross-cultural training and global leadership development, helping teams work effectively across cultures and international markets.At Berlitz, we believe language and cultural understanding create opportunities, strengthen relationships, and empower people to succeed in an increasingly connected world.Open your world with Berlitz.
Berlitz (berlitz.com) has 678 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
678 approved reviews, newest moderated first
I thought that the classes and the instructor, Mark Lansley, were fun and provided me good explanations to a lot of my questions.
By Eddie G.
Response from Berlitz· Oct 15, 2021
Thanks Eddie!
My instructor was great and the one on one time was perfect, I hope to be able to use berlitz in the future.
By Benjamin B.
Response from Berlitz· Oct 15, 2021
Thanks Benjamin! We hope you continue to learn with Berlitz in the future.
The teachers are different every lesson and the style of teaching varies. Some instructors are not experienced.
By Nina M.
Response from Berlitz· Oct 15, 2021
Hello Nina. We are sorry you did not have a positive experience learning with us. We use different instructors to expose learners to as many voices and accents as possible, which is part of our immersive learning experience. A member of our team will be reaching out to discuss your specific experience to ensure we deliver consistent lessons across the different instructors.
I had a very nice experience in Berlitz NYC. Because I realized I like to study English that is fun again. Sometimes I feel like a cold reaction to me from some people and it makes me low-key to learn language. But I think Ms.Lara is different. She teached me it's fun. She is great teacher I think. Thank you so much.
By fly boy A.
Response from Berlitz· Oct 15, 2021
Thanks for leaving a review!
Good teachers, but they are independent contractors for Berlitz, and not Berlitz employees. Berlitz employees do not actually teach you the language. This leads to confusion over scheduling, and obtaining class materials, especially for online-based learning. If this review were for the effort of the teachers, I would provide 5 stars, as they try very hard to teach you with the limited support they have from Berlitz. If this review it was strictly for Berlitz, I would give one star, as the company seems to be disorganized, not technologically advanced with many online learning session problems, and an inattention to detail.
By Student
Response from Berlitz· Oct 15, 2021
Hello. Thank you for taking the time to leave us a review. We are very sorry to hear about your experience. A member of our team will be reaching out to discuss the issues you experienced with scheduling and class materials.
The only reason I’m not giving 5 stars is the lack of emphasis of grammar. I thought it was great talking and learning via PowerPoint but I was lucky given that I am fluent in Spanish already. So for a novice trying to learn Portuguese, I think it’d be a lot more difficult without explaining certain things like conjugation and other grammar.
By Zach A.
Response from Berlitz· Oct 15, 2021
Hi Zach! Thanks for the review and the feedback. We will definitely send your feedback in regards to grammar to our delivery team.
I take English classes with Patricia Petersen. She's a great teacher.
By Fernanda C.
Response from Berlitz· Oct 15, 2021
Thank you Fernanda! Best of luck with your new English skills!
Great instructor. Great system for learning. I am taking Russian. It's a very difficult language to learn. I tried learning it with Rosetta Stone but it wasn't working. My instructor is very patient and good at teaching .
By Kayvon A.
Response from Berlitz· Oct 15, 2021
Thank you for leaving a review Kayvon! Learning Russian is definitely no easy task, but it is great to hear that you have found it easier to do with Berlitz.