Ben's Cycle was great!
Ordered from Ben's Cycle. Everything went as smoothly as possible. I shall be purchasing from them again!
By HLRoss
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
763 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ever feel like you are just not sized right on your new bike? Or you didn't quite get the bike you originally went to the store to buy?We've heard the stories from both customers and customer’s friends who have been steered in a wrong direction in a bike sale. Maybe it's because the shop didn't carry the type of bike they wanted, had a particular model they needed to liquidate or maybe they didn't have the right size in stock, but still wanted the sale.That is definitely not the way to treat a new bike customer or any customer. A shop like that isn't concerned about your need or comfort on a bike; they just wanted a sale. Once you’re out the door...its money in their cash drawer and they're on to the next.We strive to make sure you're getting the right bike for your type of riding. Not only that; we won't put you on a bike that doesn't fit you properly. These are important things to us and they should be even more important to you. We want you to love riding your bike and will do our best to make sure you do.
Ben's Cycle (benscycle.com) has 763 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
763 approved reviews, newest moderated first
Ordered from Ben's Cycle. Everything went as smoothly as possible. I shall be purchasing from them again!
By HLRoss
Everything was perfect and free shipping on first order
By David R.
First time ever using this store. Items arrived fast and in good condition. Will use again.
By Califooe D.
The purchase process was seamless and the prices very fair. The international shipping rates were very fair! Thanks so much! Dan
By CustomerDan
Had what I needed at a sale price and free shipping - say no more - OK I will. Awwwwsome!!!
By Bob E.
What I ordered was shipped fast, packed well, great communcation. Can't get any better. Thanks.
By Bob
I called inquiring about a White Industries crankset. They went to look for the part to make sure it was there and gave me some tips on where to look for resources on installing the parts. Overall thoughtful, thorough, helpful, and friendly! Thanks!
By Mario A.
Product was indeed in stock as stated by the seller. Shipped the next day and received as described. Would purchase from again
By ooklathemok