I like the lift although it was…
I like the lift although it was scratched in several places. The surcharge to get a color other than gray is ridiculous.
By Gary F.
Saturday, November 7, 2026 · Customer reviews of US businesses
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372 reviews
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BendPak is a global leader in automotive service equipment, trusted by professionals and enthusiasts alike for over 50 years. Renowned for innovative lifts, shop equipment, and comprehensive garage solutions, BendPak delivers unmatched quality and reliability, designed specifically to boost productivity, efficiency, and safety. As part of our ongoing commitment to improvement, we consistently gather customer feedback to enhance our products and services, ensuring we're always evolving to meet and exceed customer expectations.Our extensive product line includes car lifts, tire changers, wheel balancers, air compressors, oil filter crushers, and other essential garage equipment. Whether you own a small workshop, manage a dealership, or run a large automotive service center, BendPak provides robust, versatile products designed to handle everything from routine maintenance to major repairs with ease.At BendPak, customer service isn't just a department-it's the cornerstone of our business. We're committed to providing personalized support, expert advice, and prompt solutions, ensuring every interaction exceeds expectations. Our knowledgeable team understands the unique challenges our customers face, offering tailored solutions and technical expertise to keep your equipment running smoothly. Your satisfaction drives our dedication to excellence, making BendPak the dependable partner your garage can count on, today and for years to come.
BendPak (bendpak.com) has 372 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
Showing 35 reviews with 4 stars · Clear filters
I like the lift although it was scratched in several places. The surcharge to get a color other than gray is ridiculous.
By Gary F.
Customer service kept us updated on our delayed order, which was very helpful! Thanks!
By J J.
Tom and his crew were professional and courteous I would recommend them for lift installs.
By Tom Woolum E.
Great two-post lift. I installed it myself with some help from a friend. Finding YouTube videos from other customers helped a lot. Unpacking the beast is the first challenge. Thankfully I learned to put blocks under it when offloading from the delivery truck otherwise removing the end steel frames would have been a challenge. Given there is no protective packing (e.g. plywood) the lift is susceptible to getting scratched and dinged. I had some major blemishes but BenPak did send me some touch-up paint. The lift functions well. One area for improvement is the loud noise (CLANK!) when the safety catches engage. Scared the crap out of me the first time I used it.
By Craig
The negatives: crate was not very secure and several parts had mild damage, owners manual and compressor don't indicate quantity of oil needed to fill pump. Positives: compressor works great, quiet, and very efficient.
By Kevin P.
was very pleased with my purchase and the customer service was good as well
By James B.
Great lift but the instructions online should come in the box the instructions in the box are terrible.
By gary A.
I love my xp10s
By Mark D.