Not bad at all
Not bad at all Poor communication, not clear delivery time (around a week of delay), order status unknown, description of product was confused on call
By American Trade Logistics I.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
372 reviews
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BendPak is a global leader in automotive service equipment, trusted by professionals and enthusiasts alike for over 50 years. Renowned for innovative lifts, shop equipment, and comprehensive garage solutions, BendPak delivers unmatched quality and reliability, designed specifically to boost productivity, efficiency, and safety. As part of our ongoing commitment to improvement, we consistently gather customer feedback to enhance our products and services, ensuring we're always evolving to meet and exceed customer expectations.Our extensive product line includes car lifts, tire changers, wheel balancers, air compressors, oil filter crushers, and other essential garage equipment. Whether you own a small workshop, manage a dealership, or run a large automotive service center, BendPak provides robust, versatile products designed to handle everything from routine maintenance to major repairs with ease.At BendPak, customer service isn't just a department-it's the cornerstone of our business. We're committed to providing personalized support, expert advice, and prompt solutions, ensuring every interaction exceeds expectations. Our knowledgeable team understands the unique challenges our customers face, offering tailored solutions and technical expertise to keep your equipment running smoothly. Your satisfaction drives our dedication to excellence, making BendPak the dependable partner your garage can count on, today and for years to come.
BendPak (bendpak.com) has 372 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
Showing 19 reviews with 3 stars · Clear filters
Not bad at all Poor communication, not clear delivery time (around a week of delay), order status unknown, description of product was confused on call
By American Trade Logistics I.
Sometimes they responded to my emails, sometimes they did not.
By D. S.
Product was delivered with damaged parts. BendPak provided paint and a hydraulic ram replacement part, but no labor to make the repairs. I was compensated with an accessory for my time and labor to repair what should not have been damaged in the first place.
By Jeff Borton / Phillip T.