GREAT CUSTOMER SERVICE
They had tile that I could not find anywhere else and they shipped it to my door! There was a slight hiccup but they corrected it immediately without any problems. GREAT CUSTOMER SERVICE!
By R K.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
62 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Serving our customers online since 2007, Shop at beltile.com or call 866-925-8453. We specialize in unique stone, handpainted Moroccan, Iznik and Italian tiles, stone mosaics, and hexagon floor patterns.
BelTile (beltile.com) has 62 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
62 approved reviews, newest moderated first
They had tile that I could not find anywhere else and they shipped it to my door! There was a slight hiccup but they corrected it immediately without any problems. GREAT CUSTOMER SERVICE!
By R K.
Really fast turn around and shipping for custom tiles. Tiles are always well packed and after five orders I have only had 2 tiles arrive broken.
By John W.
We love your hand painted Tunisian and Japanese tiles! Diane in customer service has been very helpful too!
By Clare B.
on time and correct product
By Richard C C.
Beautiful tile selection, but they sent the wrong tile sample. Colors online do not fully match reality, so we are glad we ordered a sample. But, the sample we ordered is not the one we received. Makes me concerned about ordering large quantity - what if they send the wrong one? When we ordered the sample we did not get any confirmation of shipping, tracking, or estimated arrival so it was a bit of a mystery until the tile sample showed up by mail.
By Ester H.
Quick delivery and beautiful tile.
By Elf
Staff were very helpful in tracking my package and letting me know when it had arrived in the country. Tiles are beautiful!!!
By Malia B.
My sample tile arrived in perfect condition, thanks to lots of bubble wrap. But I learned the hard way why it cost $35 to ship a 2x8" piece of tile: it came from Tunisia, not the US! So I will not be ordering more tile to put into a bathroom.
By ANN D.
Response from BelTile· Jun 6, 2022
Hi Ann, we have another shipping option which is less expensive. Give us a call or email and we will see what we can do to help!