Great
Very easy to: order, receive and install Extremely comfortable
By Rob
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
291 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BedStory is a sleep brand committed to enhancing sleep quality for all through comfortable, supportive, and family-friendly mattress solutions. We specialize in hybrid mattresses, memory foam mattresses, mattress toppers, and sleep accessories that balance comfort, support, durability, and everyday value. Our key product lines include BEDSTORY SPINEALIGN™, designed for firm support and optimal spinal alignment, and the COOLING COLLECTION, engineered for a cooler and more breathable sleep experience.
BedStory (bedstory.com) has 291 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 201 reviews with 5 stars · Clear filters
Very easy to: order, receive and install Extremely comfortable
By Rob
Accurate and I like the quality
By Robert I.
Delivery on time, better than expected
By Tom
Bedstory is one of the few beds I can sleep in with my bad back, that is also available to order online in a box. Super convenient and worth the price. Fast shipping and delivery. There was an exception during shipping but it was shown in tracking exactly what was going on.
By Nicole A.
I couldn’t ask for more! Everything was as hoped for. Thank you.
By Sam S.
Box arrived on time as according to the tracking
By Graig Y.
I purchased this topper with a considerable amount of skepticism, all doubts have been quelled. This topper has made an old worn-out mattress (literally) feel like a brand new luxury model. I'm highly impressed, it's a winner thank you.
By D. T.
Product came in a timely manner, and is VERY comfortable. My husband and I feel so much more rested after just a few night of sleeping on our topper.
By Trinity