Excellent customer service
Excellent customer service!
By Soon to be a C.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
805 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Accountants around the world count on Becker for the industry-leading tools and support they need to excel. And it all comes down to one thing: results. Results rooted in a tireless commitment to the success of our students. Crafting personalized learning experiences. Unleashing cutting-edge technologies. Relentlessly advocating for the industry as a whole. And simply doing whatever it takes. Industry leader For more than 60 years, Becker has been the partner accountants trust with their professional education. Premium content Our exam prep and CPE content are relevant, up-to-date and will keep you ahead of the game. Unmatched expertiseOur team of expert instructors draws on decades of real-world experience to deliver comprehensive coursework that brings concepts to life. The right choice Becker has prepared people from more than 2,900 accounting firms, alliances, corporations, government agencies and universities. Becker provides CPA Exam Review, CMA Exam Review, CIA Exam Review, EA Exam Review and CPE (Continued Professional Education) with expert instructors, high-quality content, flexible learning formats including on-demand resources and webcasts. CPA Exam Review CMA Exam Review EA Exam Review CIA Exam Review Continuing Professional Education Accounting professionals and leading firms around the globe count on Becker for the help they need to raise their game, plus the ongoing expertise necessary for continued achievement.
Becker (becker.com) has 805 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
805 approved reviews, newest moderated first
Excellent customer service!
By Soon to be a C.
Becker does an incredible job at over-preparing you for your exams. My only complaint is that the practice tests are much harder than the real tests. I recently took the REG exam and scored 63, 53, and 57 on the practice exams. So going into my real exam I was super stressed about not passing. I ended up scoring a 92! I’m very happy with my results obviously, but due to the lack of confidence I had after taking the practice tests I almost paid the fee to reschedule my exam because I didn’t think I was ready.
By Talon
Passed all 4 sections in 4 month. Becker is great!
By John
Everything is great. However, you should consider putting in a couple of notes pages between modules instead of just some blank space or just 1. I’d rather have all my notes together rather than flip through a notebook.
By Samuel
Tim and Peter are very funny and make studying for the CPA exam more tolerable!
By Brandon
I found Beckers Review very helpful for me for preparing my CPA course and passing. In some areas of any of the subjects where there was lack of clarity initially, found updated in subsequent issues of materials. Honestly speaking my Chartered Accountancy qualification helped me lot to find clarity and understanding of the CPA study immensely. Last but not least, Edupristine , the franchise of Beckers here at Mumbai, India ,helped lot to get updated materials.
By CA Amitabha C.
I have not dealt with customer service at all, really when using Becker. Out of the year I have been using it for CPA study, there was only one day they were down, and they explained in a nice message on the support line that they were down and they were working to restore the site access. They had it back up overnight. I was also still able to study using my phone app. Not ideal, but it worked for the single day they were down. So based on this experience, I would say great service.
By Tanner
Overall great program. Going through entire program and leaving 3 weeks for final review book & overall final review definitely prepared me for each exam.
By Michael