Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
110 reviews
BeboniaSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Bebonia™ creates luxury curly hair extensions that are easy to install, ethically sourced, and guaranteed to be your perfect match. We offer three different types of extensions: curly clip-ins, slip-ons, and drawstring ponytails. Our curly extensions come in a variety of lengths, colors, and weights.
Bebonia (bebonia.com) has 110 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
110 approved reviews, newest moderated first
Shanece was very nice and helpful with my order!
By Bre
Response from Bebonia· Mar 17, 2025
Thank you so much for your sweet words! We're so happy to hear that Shanece was able to assist you and make your experience a great one. We truly appreciate you taking the time to share your feedback!
The most unhelpful customer service. You ask a question and they respond with a vague and useless response until you ask the question so specifically that they just don't respond.
By A.Le
Response from Bebonia· Mar 17, 2025
We're truly sorry to hear that you didn’t have a positive experience with our customer service. That’s certainly not the level of support we aim to provide, and we’d love the opportunity to make things right. We’ve requested more information so we can look into your concerns and ensure your questions are fully answered. Please feel free to share any details, and we’ll do our best to assist you as quickly as possible.
I had a great experience shopping for curly hair extensions on this website! The selection process was super easy, and I found the perfect curl type to match my hair. The quality is amazing, the extensions are soft and natural-looking, and the shipping was fast. Highly recommend!
By Angemar
Response from Bebonia· Mar 17, 2025
We're so happy to hear that you had a great shopping experience and found the perfect curl match. Our goal is to make the process as easy and seamless as possible, so knowing you love the quality and fast shipping truly makes our day. We appreciate your support and recommendation!
I have searched for the easiest way to add instant volume and length to my curls without spending hours clipping in pieces or worrying about blending… and y’all, I finally found it! Bebonia’s Curly Slip-On Extensions are an absolute game-changer. Unlike traditional clip-ins, this piece is literally a headband-style extension that slips on in seconds—no damage, no stress, and NO complicated installation. I just pop it on, adjust it to sit naturally with my curls, and boom—instant fuller, longer curls that look 100% real. The best part? The curls match beautifully! I was a little skeptical at first because finding extensions that blend with natural curls is not easy, but Bebonia totally nailed it. The hair is soft, lightweight, and bouncy—just like real curls should be. Whether I’m styling a big voluminous look or just want some extra oomph for a night out, this slip-on extension makes it effortless. If you’ve been thinking about trying extensions but hate the idea of clips or tape-ins, this is your answer. Obsessed is an understatement.
By Gina L.
Response from Bebonia· Mar 17, 2025
Your review absolutely made our day! Our goal has always been to make adding volume and length effortless while keeping your curls looking natural and flawless, so hearing that you found the perfect match means the world to us. Thank you for trusting Bebonia with your curls and for sharing your experience in such a thoughtful way!
Great quality, perfect curl pattern and texture for my hair.
By Ileana
Response from Bebonia· Mar 13, 2025
Thank you so much for your wonderful review! We're thrilled to hear that the quality, curl pattern, and texture are a perfect match for your hair. Enjoy!
Love how quick u guys reply, and how smooth the checking out process is!
By Marwan
Response from Bebonia· Mar 13, 2025
Thank you so much for your kind words! We're thrilled to hear that you had a smooth checkout experience and that our team was able to assist you quickly. Your support means the world to us!
Customer service very reliable and fast. But I still have not recieved my hair extensions as it has almost been 2 weeks. I have contacted bebonia and they told me to contact ups which I have had, and there is no package to be found. I had ordered beforehand, so I know the product is good. I will not be buying from this brand again if I don’t get my money back or the hair sent to me. Thank you
By Emily
Response from Bebonia· Mar 6, 2025
We're so sorry to hear that you haven’t received your package. We’ve responded to your email and will continue working with you to find the best resolution. Your satisfaction is very important to us, and we appreciate your patience as we sort this out!
This my 3rd time ordering from bebonia and I will never use any other extension brand … this is my go to holy grail .. love you guys!!!
By Kendy C.
Response from Bebonia· Feb 17, 2025
Wow, this truly made our day! Thank you so much for your continued support and for making Bebonia your go-to for extensions—we’re beyond grateful!
