Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,999 reviews
BeautystoredepotSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our StoryFounded in 2005 with over 20 years experience in the beauty retail market and the intention of offering beauty gurus a place where they can find expert advice on the products they love most while getting the best price online. With education, product knowledge, and personalized customer service as the top of the list of our ideals, beautystoredepot has positioned itself as a worldwide leader in online beauty retailers.What Makes Us Different?Superior customer service with a personalized approach - you're not just another customer, you're our customer.Lowest price on all 4000+ products - 120% Low Price GuaranteeEducation for our customers - we want you to make the right choice, and we can helpMost respected and trusted brands available - we only offer the best for our customers We believe that through the years we have not lost sight of our original commitment and continue to pursue excellence and your satisfaction. We are glad you found us and we are here if you need us. Contact us anytime with questions about products, what will work best for you, or just talk about beauty products and our experiences. Happy Shopping!
Beautystoredepot (beautystoredepot.com) has 1,999 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
1,999 approved reviews, newest moderated first
I will need to order a another revitalize eye lashes
By Linda C.
Response from Beautystoredepot· Sep 17, 2021
Thank you for being a valued customer Linda! We'd be happy to get another order placed for you whenever you are ready!
Called on 9.16.21 at 12:45 pm mtn time. Girl who answered phone, so rude. When I ordered hair product it never stated item was not in stock otherwise I would’ve bought elsewhere. Apparently it was not in stock. Now almost a week later, it may ship out. When I told her I will just buy elsewhere in the future her reply “oh ok”. No apology, no nothing. No we will send a sample to show we are sorry. CUSTOMER SERVICE IS POOR!
By De
Response from Beautystoredepot· Sep 16, 2021
Good Afternoon Denise, I'm the manager here at beautystoredepot. I directed an email to you about this. Unfortunately, the phone number on your order was inactive, but I left you a voicemail when I was able to locate on our caller ID log. Please call me regarding this as soon as possible at 1-800-926-5219. I look forward to speaking with you. Have a beautiful day! Sincerely, Heaven Leigh beautystoredepot
Easy to order, and an all around great product (MOP shampoo) for those who have skin allergies. The product is costly though.
By Rebecca M.
Response from Beautystoredepot· Sep 17, 2021
Thank you for your feedback, Rebecca! We try our best to keep our prices as competitive as possible!
So very pleased with beautystoredepot! This was my first order, but they just became my “go to” for all things beauty💜!!
By Tina M.
Response from Beautystoredepot· Sep 17, 2021
Thank you so much, Tina! We are thrilled to have you as a customer!
Prompt delivery and always communicate with order questions or items on back order. I’ve been using them for past 5 years since moving away from my aesthetician who carried my favorite products. Now I count on beauty store depot!
By Marlene C.
Response from Beautystoredepot· Sep 17, 2021
Thank you so much, Marlene! We look forward to servicing you for years to come!
Great service, good promotions and excellent product selection. Couldn’t be better.
By andrea R.
Response from Beautystoredepot· Sep 17, 2021
Thank you so much for that positive feedback, Andrea!
Great product choices and prices! I was very happy with the delivery time. I had my products within the time frame I was promised.
By Judy
Response from Beautystoredepot· Sep 17, 2021
Thank you, Judy! We try our very best to get all orders out in a timely manner.
Always a great experience ordering from here! Amazing customer service!
By Ondrea
Response from Beautystoredepot· Sep 17, 2021
Thank you for your positive feedback, Ondrea! Customer service is of the utmost importance around here!
