Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,999 reviews
BeautystoredepotSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our StoryFounded in 2005 with over 20 years experience in the beauty retail market and the intention of offering beauty gurus a place where they can find expert advice on the products they love most while getting the best price online. With education, product knowledge, and personalized customer service as the top of the list of our ideals, beautystoredepot has positioned itself as a worldwide leader in online beauty retailers.What Makes Us Different?Superior customer service with a personalized approach - you're not just another customer, you're our customer.Lowest price on all 4000+ products - 120% Low Price GuaranteeEducation for our customers - we want you to make the right choice, and we can helpMost respected and trusted brands available - we only offer the best for our customers We believe that through the years we have not lost sight of our original commitment and continue to pursue excellence and your satisfaction. We are glad you found us and we are here if you need us. Contact us anytime with questions about products, what will work best for you, or just talk about beauty products and our experiences. Happy Shopping!
Beautystoredepot (beautystoredepot.com) has 1,999 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
1,999 approved reviews, newest moderated first
I found the product I wanted at a reasonable price and speedy delivery. I would definitely use this company again.
By Deborah V.
Response from Beautystoredepot· Oct 14, 2016
Deborah! We are glad to hear that you were happy with our service! Thank you for sharing!
My email offered a 20%discount, but when I tried to order a product it wasn't accepted. I sent an email to Beautystoredepot asking why? I got a quick response explaining some manufactures don't always honor discounts, but they would honor it for me. I called and placed my order and spoke with a lovely woman. Voila! I would always recommend this company.
By Mary S.
Response from Beautystoredepot· Oct 14, 2016
Thank you Mary Sue for the kind feedback. I love to hear our customers value our commitment to service as much as we value our customers. If there is every anything I or our team can do for you please don't hesitate to ask. Thanks again!
No surprises; I received exactly what what I ordered (product & quantity) on the scheduled delivery date.
By 9cS
Response from Beautystoredepot· Oct 19, 2016
Thank you for the honest feedback! We look forward to serving you in the future.
Good products, quick shipping at a great price!
By Meghan
Response from Beautystoredepot· Oct 19, 2016
We are glad to hear you like our product selection. If there are ever any suggestions on brands you would like to carry we are all ears :) Have a beautiful day!
very quick to arrive!
By Margot
Response from Beautystoredepot· Oct 20, 2016
Thank you for your review! Have a wonderful day!
I ordered the product and it took 3 weeks to ship out...If it was on back order than I should have gotten an e-mail stating this. I saw a couple of other products I would like to order but if shipping is that slow then I will look somewhere else to purchase.
By LaVerne
Response from Beautystoredepot· Oct 20, 2016
Hi LaVerne, We are sorry to hear that your order took longer than expected. I do see that we emailed you on 8/30/2016 to let you know about the delay. Most of our orders ship within 1 day. We are very sorry about any Inconveniences this may have caused. I hope the free Grandelash gift we sent out on 10/13/2016 made up for the delay. We look forward to serving you in the future! Have a beautiful day.
I was very happy with my o real experience. Easy to order and shipped reasonably quickly.
By Meredith
Response from Beautystoredepot· Oct 20, 2016
Meredith, Thank you for taking the time out to provide us with your feedback. We are happy to hear that you had a good shopping experience with us. We look forward to serving you in the future! Have a beautiful day.
