Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,999 reviews
BeautystoredepotSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our StoryFounded in 2005 with over 20 years experience in the beauty retail market and the intention of offering beauty gurus a place where they can find expert advice on the products they love most while getting the best price online. With education, product knowledge, and personalized customer service as the top of the list of our ideals, beautystoredepot has positioned itself as a worldwide leader in online beauty retailers.What Makes Us Different?Superior customer service with a personalized approach - you're not just another customer, you're our customer.Lowest price on all 4000+ products - 120% Low Price GuaranteeEducation for our customers - we want you to make the right choice, and we can helpMost respected and trusted brands available - we only offer the best for our customers We believe that through the years we have not lost sight of our original commitment and continue to pursue excellence and your satisfaction. We are glad you found us and we are here if you need us. Contact us anytime with questions about products, what will work best for you, or just talk about beauty products and our experiences. Happy Shopping!
Beautystoredepot (beautystoredepot.com) has 1,999 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
1,999 approved reviews, newest moderated first
My credit card was billed immediately and my product never arrived. I did not receive an email even saying it had shipped. I spent two weeks trying to call the company and only got voicemail. I left three messages and no one ever called me back. I have finally disputed the charge on my credit card.
By Julie W.
I still have not received my order
By Laura
I still haven't. Received my shampoo and conditioner!!!
By Andrew Joseph D.
I am still waiting for .66% of my order…it has been 4 weeks
By Susan R.
Still have not received the order I placed on February 6 although my credit card was charged the same day! Please contact me immediately!
By Ruth Ann M.
BSD offers high-quality products at a reasonable price and shipping is fast and free. They always include free samples with each order. I only order from BSD - a Texas company.
By Deborah B.
WE HAVE NOT RECEIVED OUR SHIPMENT YET!
By Christopher S.
Still have not received my order.
By debbie
