Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,999 reviews
BeautystoredepotSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our StoryFounded in 2005 with over 20 years experience in the beauty retail market and the intention of offering beauty gurus a place where they can find expert advice on the products they love most while getting the best price online. With education, product knowledge, and personalized customer service as the top of the list of our ideals, beautystoredepot has positioned itself as a worldwide leader in online beauty retailers.What Makes Us Different?Superior customer service with a personalized approach - you're not just another customer, you're our customer.Lowest price on all 4000+ products - 120% Low Price GuaranteeEducation for our customers - we want you to make the right choice, and we can helpMost respected and trusted brands available - we only offer the best for our customers We believe that through the years we have not lost sight of our original commitment and continue to pursue excellence and your satisfaction. We are glad you found us and we are here if you need us. Contact us anytime with questions about products, what will work best for you, or just talk about beauty products and our experiences. Happy Shopping!
Beautystoredepot (beautystoredepot.com) has 1,999 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
1,999 approved reviews, newest moderated first
I ordered Bliss 99.0 eye cream. They sent me a Bliss face mask. When I notified them of the error, they said they didn't carry the eye cream anymore. They sent me return mailing label. I am not sure that my credit has come through yet, but I am hopeful, which explains the two stars over zero. The eye cream shouldn't have been on the website if they don't carry it and they never should have sent the wrong product.
By Michael D.
Ordered multiple items and was expecting 5-7 day delivery. When order hadn't shipped in 5 days I contacted them. Got back to me to tell me one item I ordered wasn't available. OK, why was it not marked as such on the website? Why was I able to order it? Why didn't YOU notify me and not wait until I contacted you. First experience with them and last.
By Karen D.
Products are well priced & received quickly!
By Caroll L.
What I wanted, fair price.
By david P.
I love Beautystore depot! Has the shampoo my son loves ...great delivery....
By Candy
All good, but longer than we expected for delivery. GloMinerals is the best product we have encountered
By John C.
Response from Beautystoredepot· Jun 9, 2017
Hi John! Sorry about the delay in shipping your products! We are happy to make up for this on your next order! Just add see Renee for free gift in the customer notes and I will make sure we add something for you.
Beautystoredepot is one of my new favorite all things beauty related sites. From what I've noticed they offer a wide variety of products with promo codes and other money saving options. They've got fast delivery too.
By Jacquelyn G.
Response from Beautystoredepot· Jun 9, 2017
Hi Jacquelyn! Thank you for taking the time to leave feedback. We are happy to hear we are a favorite of yours! We look forward to serving you in the future! Have a beautiful day.
I found the same product I love for at a great discount! Couldn't be happier! Thank you!
By Rosa B.
