Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,999 reviews
BeautystoredepotSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our StoryFounded in 2005 with over 20 years experience in the beauty retail market and the intention of offering beauty gurus a place where they can find expert advice on the products they love most while getting the best price online. With education, product knowledge, and personalized customer service as the top of the list of our ideals, beautystoredepot has positioned itself as a worldwide leader in online beauty retailers.What Makes Us Different?Superior customer service with a personalized approach - you're not just another customer, you're our customer.Lowest price on all 4000+ products - 120% Low Price GuaranteeEducation for our customers - we want you to make the right choice, and we can helpMost respected and trusted brands available - we only offer the best for our customers We believe that through the years we have not lost sight of our original commitment and continue to pursue excellence and your satisfaction. We are glad you found us and we are here if you need us. Contact us anytime with questions about products, what will work best for you, or just talk about beauty products and our experiences. Happy Shopping!
Beautystoredepot (beautystoredepot.com) has 1,999 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
1,999 approved reviews, newest moderated first
The bottle of foundation I ordered had leaked all over the inside of the box. I called to let them know this and they were kind enough to take 30% off of the price I had paid.
By Carol B.
Response from Beautystoredepot· Sep 14, 2017
Hi Carol! We were are happy to resolve this for you! We look forward to serving you in the future.
The product I received smelled bad and doesn't cleanse my hair good enough
By Kaylynn M.
Fast delivery and great prices with a wide selection.
By Sherri C.
Response from Beautystoredepot· Sep 14, 2017
We aim to please! Thank you for taking the time to provide feedback!
Very quick delivery! Great product!
By Mary
Response from Beautystoredepot· Sep 14, 2017
Hi Mary! We are Happy to hear you are loving your product!
I'm done bying from this site. I received my order in an envelope one time and my item was broken so I couldn't ever use it and had to throw it away. Wasted my money. When I tried to call customer service left messages and NEVER heard back. Unexceptionable.
By TY
Sent samples for a man and when I called the response was that it is what was being sent this time. No offer to send female samples nor any gesture to "make it right."
By Patricia F.
Customer service rep on phone was very helpful. She helped me place my order when I was trying to decide between two products. I would definitely purchase from Beautystoredepot. again. Delivery date was as promised
By Estelle K.
Response from Beautystoredepot· Aug 2, 2017
Thank you Estelle for the kind feedback. I love to hear our customers value our commitment to service as much as we value our customers. If there is every anything I or our team can do for you please don't hesitate to ask. Thanks again!
Always come through
By Gloria R.
