Never received my items.
Never received my items.
By Fayda H.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,999 reviews
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Our StoryFounded in 2005 with over 20 years experience in the beauty retail market and the intention of offering beauty gurus a place where they can find expert advice on the products they love most while getting the best price online. With education, product knowledge, and personalized customer service as the top of the list of our ideals, beautystoredepot has positioned itself as a worldwide leader in online beauty retailers.What Makes Us Different?Superior customer service with a personalized approach - you're not just another customer, you're our customer.Lowest price on all 4000+ products - 120% Low Price GuaranteeEducation for our customers - we want you to make the right choice, and we can helpMost respected and trusted brands available - we only offer the best for our customers We believe that through the years we have not lost sight of our original commitment and continue to pursue excellence and your satisfaction. We are glad you found us and we are here if you need us. Contact us anytime with questions about products, what will work best for you, or just talk about beauty products and our experiences. Happy Shopping!
Beautystoredepot (beautystoredepot.com) has 1,999 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
1,999 approved reviews, newest moderated first
Never received my items.
By Fayda H.
I never received my order and after 1 month, I had never heard from BeautyStoreDepot so I called and called. I finally reached someone who said they had no idea when I'd receive my order.
By beth S.
Items not available.
By Renae M.
Only received partial order I placed and paid for on March 6. I've reached out to Beauty Store Depot& Dermava. Still no product!
By Mary Ann M.
Still waiting on two orders - no communication
By Louise T.
I ordered my cream on March 7, 2023. The company, Beauty Depot, did say they were having delays in shipping. Today is March 28, 2023, three weeks since the order and I think 3 weeks is much to long to wait. I've called many times (800 926 5219) to find out when I can expect my Order and NO ANSWER. It has been very frustrating to order from Beauty Depot. Sincerely, Patricia Donahoe
By Patricia D.
It has been almost a month, and I still have not received my dream Weaver!!
By Tamara G.
Product has not arrived 21 days after order.
By Jillian W.