Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,999 reviews
BeautystoredepotSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our StoryFounded in 2005 with over 20 years experience in the beauty retail market and the intention of offering beauty gurus a place where they can find expert advice on the products they love most while getting the best price online. With education, product knowledge, and personalized customer service as the top of the list of our ideals, beautystoredepot has positioned itself as a worldwide leader in online beauty retailers.What Makes Us Different?Superior customer service with a personalized approach - you're not just another customer, you're our customer.Lowest price on all 4000+ products - 120% Low Price GuaranteeEducation for our customers - we want you to make the right choice, and we can helpMost respected and trusted brands available - we only offer the best for our customers We believe that through the years we have not lost sight of our original commitment and continue to pursue excellence and your satisfaction. We are glad you found us and we are here if you need us. Contact us anytime with questions about products, what will work best for you, or just talk about beauty products and our experiences. Happy Shopping!
Beautystoredepot (beautystoredepot.com) has 1,999 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
1,999 approved reviews, newest moderated first
Excellent pricing, quick shipping and they always send great coupons for future orders.
By Jill M.
Response from Beautystoredepot· Sep 25, 2018
Thank you for taking the time to write a review! We greatly appreciate your business and your patronage. Have a beautiful day! beautystoredepot
I highly recommend this company. They helped me out when I was uncertain of what I needed. High energy and they aim to please. I will be a repeat buyer because they are all so nice. Mary Davis
By Mary D.
Response from Beautystoredepot· Sep 25, 2018
Thank you for taking the time to write a review! We greatly appreciate your business and your patronage and look forward to serving you for many years to come. Have a beautiful day! beautystoredepot
Great customer service - love that they call you personally when a product is out of stock and then sends samples - totally awesome! I have recommended several people there!
By Shelly L.
Response from Beautystoredepot· Sep 25, 2018
Hi Shelly! Thank you for the review and we are thrilled that our samples were able to tide you over. We appreciate your business and look forward to serving you for many years to come. Have a beautiful day! beautystoredepot
Didn’t have my item in stock..they took the time to call me and email me with options. Turns out my product won’t be available until fall; my refund was almost instead! Great customer!
By Patti R.
Response from Beautystoredepot· Sep 25, 2018
Hi Patti! Thank you for taking the time to write a review. We are pleased that you appreciate the notice of the backorder. Since we carry only the freshest of product we do at times experience a delay in receipt of our shipments. We appreciate your business and look forward to serving you for many years to come. Have a beautiful day! beautystoredepot
When my order was going to be late, they called me to tell me. Really great service!
By Laurice S.
Response from Beautystoredepot· Sep 25, 2018
Hi Laurice and thank you for taking the time to write a review. We are pleased that you appreciate the notice of the backorder. Since we carry only the freshest of product we do at times experience a delay in receipt of our shipments. We appreciate your business and look forward to serving you for many years to come. Have a beautiful day! beautystoredepot
They are very nice but they sent me the wrong thing and were kinda rude about it!
By Deborah
Response from Beautystoredepot· Sep 25, 2018
Hi Deborah! I am so please we were able to resolve this matter and get you taken care of. It was a pleasure speaking with you and we look forward to serving your beauty needs for many years to come. Have a beautiful day! beautystoredepot
Brittany was very helpful and she knew the products well, was a pleasure to shop there.
By Phyllis
Response from Beautystoredepot· Sep 25, 2018
Thank you for taking the time to write a review! We greatly appreciate your business and your patronage. Have a beautiful day! beautystoredepot
You guys sent the wrong product
By Jennifer G.
Response from Beautystoredepot· Aug 22, 2018
Hi Jennifer! We have attempted to contact you several times in reference to your review. The product you were sent is in fact the correct product, however the brand changed packaging and decided to rebrand and use the parent company in lieu of Regenesis. We left you a message and sent you an email prior to you receiving your order in reference to these changes. My apologies if for any reason you failed to receive our messages. Please feel free to contact us with any additional questions or concerns.
