Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
45 reviews
Beauty SleepSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Beauty Sleep is a premium nighttime beauty brand trusted by over 70,000 women. Founded by Keri, we exist for one simple reason: the hours you sleep are the most powerful beauty hours of your day — and most women are wasting them.Our products are designed to work with your body's natural overnight repair cycle, turning your bedtime routine into a genuine beauty ritual. Our best-selling Signature Mouth Tape helps you breathe better, sleep deeper, and wake up with clearer skin, a more defined jaw, and noticeably more energy. Alongside it, our Collagen Mouth Tape, Nose Strips, Gua Sha, and Lip Mask complete a head-to-toe overnight routine that actually shows up on your face by morning.We built Beauty Sleep for the woman who's intelligent, time-poor, and sceptical of beauty claims that don't deliver. That's why everything we make is grounded in science, designed to be effortless to use, and created to give you visible results — not just promises.Beauty. Sleep. Two things that should always work together.
Beauty Sleep (beautysleepclub.com) has 45 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
45 approved reviews, newest moderated first
I got in touch with Beauty Sleep for arranging a return as the tape was not agreeing with my skin. Issa was amazing and arranged for replacement tape with the collagen to try. No issues with the customer service at all and highly recommend. Waiting on the new tape and hope this will be better on my skin. Thanks so much Issa!
By Maria C.
Caution. I wanted to like these and persisted for a while but do not recommend them. You'll love their cute form, shape and colour until it hurts when you peel your lip skin off. The adhesive is too harsh and rips your skin, causing sore lips that take time to heal. These also leave a sticky residue on your face. They're too big, too sticky and too harsh from my experience. Yes I slept better but the product needs improvement. I emailed the company but didn't hear back. I kept trying to use Beauty Sleep tape but couldn't put it on every night because of the sore, peeling lip issue. These were also wasteful in their oversized design and packaging. I hope this review helps someone else.
By Verified C.
I tried the product and ordered more . It didn’t arrive when expected and I checked the tracking with Aust Post . After a few messages on tracking , yesterday I got a message from AP saying a truck fire had occurred and to contact the sender . I contacted them by email and received an almost instant reply . Thry too can see this from Aust Post. have replaced and shipped the original order . Can’t ask for much better service . I normally don’t bother with reviews but really impressed with this company .
By Gill
Great product and customer service.
By Nina
Issa was fantastic with a customer services query I had. I have been using mouth tape for over 6 months and an issue had arisen and it was dealt with accordingly. I love the product and the customer service adds to the product. Please continue on being the wonderful selves that you are!
By Una
Issa from Beauty Sleep was able to offer me advice on using this product on sensitive skin. Issa responded very quickly and I was very satisfied with the solution given
By Dianne B.
I’ve been using the pink mouth tape for months and it’s helped my sleep so much. I recently had a customer service issue that was resolved so quickly and generously - will be using this tape and recommending this brand for the foreseeable future.
By KW
I have been using the pink mouth tape for a few months now. It has made a tremendous difference in my sleep, quality and migraine patterns. I recently decided to change to the collagen patches, but found that they did not stay on as well as the traditional pink ones. Beauty sleep was willing to refund and ship me a new package of the pink ones so I can get back to sleeping well. Thank you.
By Leslie M.
