Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
247 reviews
BeautyrestSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Beautyrest® has spent over 100 years innovating luxury sleep products designed for personalized comfort, motion separation, and individualized support. Its mattresses feature Pocketed Coil® Technology for durability, pressure relief, and reduced motion transfer, helping partners sleep soundly without disturbance. With a wide range of mattress types, firmness levels, and features, Beautyrest offers options for back, side, and stomach sleepers. Beautyrest products are made with premium materials, including CertiPUR-US® certified foams that are free from harmful chemicals and meet low-VOC indoor air quality standards. Select models include cooling fabrics, cool-to-touch covers, latex, memory foam, and high-density foams for enhanced comfort and temperature management. Customers can shop Beautyrest mattresses, pillows, and adjustable bases online or in-store. Benefits include White Glove Delivery, expert setup, old mattress removal, a 100-night in-home trial, hassle-free warranties, and free shipping and returns.
Beautyrest (beautyrest.com) has 247 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
Showing 138 reviews with 5 stars · Clear filters
We’ve been loyal customers of Beautyrest mattresses for approximately 39 years. The warranty service we received for our 9-year-old Beautyrest Black Mattress was exceptional. As a result, we’ve decided to continue exclusively purchasing Beautyrest mattresses in the future.
By HAPPY C.
I tried the firm, realized it wasn’t for me and got the medium instead. Beautyrest made the trade-in super easy! The delivery was clean and careful. Thanks again!
By HR
The delivery guys were very professional and set everything up perfectly
By Michael M.
Prompt replacement. Delivery service kept us informed of status.
By john A.
Great Customer service and willingness to help!
By Tiffany W.
Beautyrest quickly addressed a warranty issue and resolved with a replacement. Process was easy and their customer service was excellent.
By Elise
Good flat foundation in the 5.5 inch size, for a very nice price, directly from Beautyrest. White Glove delivery by RXO went quite well.
By Acustomer
Good detailed descriptions on the website. Ease of ordering appreciated. Love the white glove delivery and disposal of my old mattress! That in itself is fantastic! Mattress is working out well too. Very comfortable and relieves my hip pressure point pain.
By Lauren G.
