So far everything has been great
So far everything has been great. Absolutely great experience.
By JTC
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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247 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Beautyrest® has spent over 100 years innovating luxury sleep products designed for personalized comfort, motion separation, and individualized support. Its mattresses feature Pocketed Coil® Technology for durability, pressure relief, and reduced motion transfer, helping partners sleep soundly without disturbance. With a wide range of mattress types, firmness levels, and features, Beautyrest offers options for back, side, and stomach sleepers. Beautyrest products are made with premium materials, including CertiPUR-US® certified foams that are free from harmful chemicals and meet low-VOC indoor air quality standards. Select models include cooling fabrics, cool-to-touch covers, latex, memory foam, and high-density foams for enhanced comfort and temperature management. Customers can shop Beautyrest mattresses, pillows, and adjustable bases online or in-store. Benefits include White Glove Delivery, expert setup, old mattress removal, a 100-night in-home trial, hassle-free warranties, and free shipping and returns.
Beautyrest (beautyrest.com) has 247 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
Showing 138 reviews with 5 stars · Clear filters
So far everything has been great. Absolutely great experience.
By JTC
A smooth transaction worry free. Customer service was helpful, knowledgeable and professional. The delivery people were courteous and accommodating.
By Desiree C.
Warranty service was amazing and the ladies who facilitated it were wonderful and efficient.
By customer
The mattress did not wear well. We're sure it was probably an anomaly, since Beautyrest replaced it. The store we bought our mattress from had closed. We notified Beautyrest and followed their directions. They delivered a new mattress and removed the old one.
By David B.
Kevin made it happen I’m a completely happy person he knew exactly what I was looking for and I’m relieved beyond life! Love beautyrest
By Norma T.
Great mattress. Just what we expected.
By Christine
Customer Representative was commitment to meeting my needs.
By Tonya S.
Perfect customer service. professional and extremely helpful. Have always loved Beautyrest
By Fran W.