Great quality Mattress
Great quality Mattress, Customer service satisfaction, warranty is awesome, delivery was incredible.
By Fadi F.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
247 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Beautyrest® has spent over 100 years innovating luxury sleep products designed for personalized comfort, motion separation, and individualized support. Its mattresses feature Pocketed Coil® Technology for durability, pressure relief, and reduced motion transfer, helping partners sleep soundly without disturbance. With a wide range of mattress types, firmness levels, and features, Beautyrest offers options for back, side, and stomach sleepers. Beautyrest products are made with premium materials, including CertiPUR-US® certified foams that are free from harmful chemicals and meet low-VOC indoor air quality standards. Select models include cooling fabrics, cool-to-touch covers, latex, memory foam, and high-density foams for enhanced comfort and temperature management. Customers can shop Beautyrest mattresses, pillows, and adjustable bases online or in-store. Benefits include White Glove Delivery, expert setup, old mattress removal, a 100-night in-home trial, hassle-free warranties, and free shipping and returns.
Beautyrest (beautyrest.com) has 247 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
Showing 138 reviews with 5 stars · Clear filters
Great quality Mattress, Customer service satisfaction, warranty is awesome, delivery was incredible.
By Fadi F.
It was very quick and easy. There no arguing over the problems we had experienced with the mattress. Although, I think the pictures did the talking. The delivery and pick up was very quick and accommodating. Nothing but compliments throughout the process. Thank you
By KT
The bed is firm and good
By Theodore C.
This is a good company. I bought two beds from them and one bed was defective when i contacted Beautyrest they got the necessary information and promptly took care of the issue. I am very happy with this company and the beds we purchased. They were very professional all round even the delivery people were super nice.
By Lisa
It could not have been clearer an easier your Staff was Great to work with . They took care of Everything!! Deliver and place the new Mattress a took the other mattress out . They was in &out in 15 minutes, Thanks again
By james H.
Beautyrest honored their warranty quickly and without hesitation. The customer service team responded to my correspondence very quickly and continued the communication until the issued was completely resolved.
By Deborah Y.
Good customer service with recommendations on a mattress. Ordering was easy and delivery service very professional
By Mark
Best pillow ever
By JFC